Continuing Education Centre Privacy Notice

The Continuing Education Centre is bound by the provisions of the Privacy Act (1998), the Information Privacy Act (2000) and the Health Records Act (2001).

If you would like to check, correct or update the records we hold about you, please speak with our office staff either in person or by phoning (02) 6043 8200.

1. Collection and Use The Continuing Education Centre only collects personal information when the information is necessary for one or more of our functions or activities. For example, your personal information is used in order to:
   • register you as a learner or client and allocate staff and resources to provide for your learning and support needs;
   • administer and manage the services we provide;
   • contact a person on your behalf in an emergency.
   If you seek a fee reduction, we are required to ask for proof of entitlement. This is collected so that we receive funding needed to provide services for you.
   
   We ask about any disabilities you have, your previous level of schooling, your country of birth, your indigenous status and language spoken at home. This information is only used for funding and statistical purposes and will not disadvantage you in any way.
2. Disclosure All information we collect about you is held securely. In some cases, we will provide some information about you to relevant State or Commonwealth departments that fund our programs or services. This is a requirement of our funding agreements.
   
   When any information about you is sent to another agency for statistical purposes, this information in normally sent in a form that does not identify you.
3. Security All staff at the Continuing Education Centre are required by law to protect your personal information. We do not release this information to anyone else, apart from as described above, unless we have your consent or are required by law.
4. Consequences of not providing part or all of the information. The information we collect about you is necessary for us to provide appropriate services to you. If you do not provide the information requested, we may be unable to provide these services to you.
5. Contact Us. If you would like more information about your privacy or our privacy policies, please contact:

   Steve Meads
   Deputy Chief Executive Officer
   Continuing Education Centre
   PO Box 129
   WODONGA VIC 3689
   Telephone: (02) 6043 8200
   Email:

Electronic Privacy

Email Addresses
We only record your email address if you send a message. Your email address is only used by us for the purpose for which you have provided it and will not be added to a mailing list.

Clickstream Data
Clickstreams are paths users take when navigating a web site or the internet. If you visit our site, our server may record the following information for statistical purposes:

• the user's server (IP) address and machine name;
• the date and time of visit to the site;
• the pages accessed and documents downloaded;
• the number of bytes transmitted and received for each request;
• the previous site or page visited;
• search terms used; and
• the type of browser used.

The Continuing Education Centre can examine this information to monitor traffic through the server and to specific pages or applications. In order to deliver better information services, we also perform statistical analysis to establish priorities and allocate organisational resources.

No attempt is made to identify users or their browsing activities except in the event of an investigation, required by a law enforcement agency who may exercise a warrant to inspect server logs.

The statistics and log files can be preserved indefinitely to be used at any time and as necessary to prevent security breaches and to ensure the integrity of the information provided by the Continuing Education Centre.

Cookies
A cookie is a short piece of data which is sent from a web server to a web browser on the user's machine when the browser visits the server's site. The cookie is stored on the user's machine, but it is not an executable program and cannot do anything to your machine.

Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. As such, the server knows you have visited before and can co-ordinate your access to different pages on its web site. A server cannot find out a name or email address, or anything about a user's computer, by using cookies.

The Continuing Education Centre uses cookies to obtain session details for access to parts of our sites. Cookies are essential in providing access to some on-line databases. Cookie information is not stored or collected by the Continuing Education Centre.

Security
Once the Continuing Education Centre receives information from you via email or any other means, the information is in a secure environment. Your personal information will not be released unless the law permits it or your permission is granted.

You need to be aware of the inherent risks associated with the transmission of information via the Internet.

If you have concerns in this regard, the Continuing Education Centre has other ways of obtaining and providing information. Normal mail, telephone and fax facilities are available.